A company faces large amounts of information every day that are generated from its different departments. It is the way of dealing with this information and all this data that determines the need for change, innovation or mobile digital transformation in a company.
Here we leave you some points with which you can feel like you can identify with. If you experience any of these situations in your company, you need a mobile management application:
1.- You perform processes that take a lot of time, they are so tedious, and repetitive. They are like loops of infinite traffic jams that delay your work and productivity.
2. – You have mountains of paper at the end of the day that you have to review, and dump in your computer. Sometimes they even arrive with erroneous, damaged or poorly copied data.
3.- You do not remember who you spoke with yesterday, nor in what terms was the conversation with that client, who is claiming your service.
4.- You have no idea if the maintenance technicians have done the planned work for today. The customer is calling and you do not know what to say, because your operators do not pick up your phone.
5.- You have a lot of networkings cards scattered in bags, briefcases and jackets pockets. You do not remember their faces, or what you talked about with these people.
6.- Your salespeople do not inform you about the follow-up of the different business opportunities.
7.- Every time you have to make a balance, you spend a lot of time collecting documents in different formats (excel, words, varied softwares, etc.) that make it difficult for you to have information at the moment. It can take even days.
8.- You do not have a system of organization or planning of the work of your salespeople or operators. Each one carries his or her agenda on paper, and the clients served tend to overlap.
Actually, we could continue to list similar situations, but with the need for change, for mobile transformation, it is more than justified. Because at present, we are all dependent on our mobile, and we consult everything with the mobile, a super versatile and powerful tool in our hands to get the best performance, if we have the right management applications.
Because if we do nothing to improve, to innovate in certain aspects, we will keep repeating the same mistakes over and over again. Finally, it will be very difficult for us to remain in the market, if we do not optimize the processes. This will help us to be more agile, to establish strategies with more information, and without doubt, it will improve the attention to my final client.