Author: Internalia Group - Smart Business Apps

The 7 technology tips that will help you achieve your goals this year

The 7 technology tips that will help you achieve your goals this year

We have already completed 17 days of this 2018 recently released. In these days we have surely already proposed new objectives, new challenges, and even outlined a marketing strategy to get the most out of the coming months.

Undoubtedly, an essential task, if we want to meet objectives, and we want to grow.

To propose a good road map, we must use the right tools, and as entrepreneurs, we must count on new technologies as partners in our new projects.

Here we list the technological tools without which you should not pass in order to work in an organized manner and reach the objectives that we propose at the beginning of the year. For this, we have to attend to the different areas of the company.

1. Image of the company and communication

A good web portal of your company plays a fundamental role here, with dynamic content management that simplifies content updating. Also having a blog gives credibility and prestige to your company, and you can offer the best opinion and business vision from an expert point of view. Blogspot, WordPress, etc. are essential tools.

Of course, the RRSS are indispensable in projecting the image of your company on the network. You can communicate in a fast way and reach your target customer with a single click. The key: to respond effectively to the requests or possible claims of your clients in the network. Facebook, Twitter, Instagram, etc.

2. Open your online store

If you also want to sell online, and expand your target audience to the global world, e-commerce is the most interesting option. There are solutions open source as Prestashop with which you can set up your ecommerce platform in a fast and convenient way with product management, shopping cart and payment gateway.

However, at this point it is more important to prepare everything related to logistics (stock, delivery, shipping and returns), so that you do not get a demand for which you are not prepared, since you open your business to the whole world.


3. Have your documentation organized

If you have a significant flow of documentation in your company, having all these documents in order is a fundamental task.

There are document storage management solutions in the cloud that allow you to simplify the organization and administration of your documents so you can quickly locate and classify them, as well as share them with other members of your company. You can save on paper and time. Google Drive, or Athento, can be two of your allies.

4. Organization of team work

Getting good communication and a good work flow among the members of your organization is the key to success. With this, you will get your team involved with the philosophy of the company and feel part of it.

Involving all the staff, who work inside and outside the office, facing a common goal, is the goal we all want.
Here, collaborative work tools that can be accessed from any device: laptop, tablet or mobile play a fundamental role. Cross-platform applications that allow work at any time and place. Calendars, task management, dynamic forms, instant messaging.

These applications allow access to information when it occurs, and the key lies in its agility and understanding by the entire team. They must be accessible solutions with real utility ( They are the most optimal solutions that Internalia Group proposes within this point.


5. Business Intelligence

The processes, resources used, sales made, customer management, cash flows, forecasts, statistics, company forecasts, deviations in terms of the proposed objectives.

All this information can be managed, and automated with just a few parameters.

ERP tools and CRMs that will allow you to automate the processes, the projects, to have all the database of your clients, so that making decisions does not become a titanic effort.

Eliminates unproductive meetings, optimizes processes.

Have objective information, that offers you enough business intelligence to allow you to take charge of your company, and make the best decisions. Business Intelligence solutions that extract information from ERP, and CRM to analyze it and offer you real statistics about the deviations and forecasts of your company. To help you detect what is happening in your company, and if there is a problem, detect it and correct it in time.


ERP: SAP or Microsoft Dynamics, and numerous Open ERP solutions on the market.

Business Intelligence: SAP, Microsoft Dynamics


6. Review your communications and systems of meetings and conferences

Review the communication methods we have in our company can be a strong point that gives us added value against the competition and helps us save costs.
Betting on VoIP Telephony solutions helps us to simplify the entire communication structure of our business, with customers, suppliers and workers. IP PBXs even help us to offer a more professional image of our company in the market, and the costs are much lower.

As for the meetings, we can choose Videoconferences that are much more effective, saving in costs, and unnecessary displacements. It is a super valid option that helps to support teleworking and keeps your team more cohesive. In addition, training days can be programmed in a more dynamic way. (Skype, Webex, etc)


7. Security

All these systems must be protected with a good Security policy. The biggest threat to an organization is the hacking and theft of key information and data.

For this reason, the protection of communications, systems and data becomes indispensable. Firewalls, encrypted communications, antivirus, backup copies, and secure access controls are the key points in any organization.

Make sure you have a good IT department that keeps your company safe, and if not, hire the best security company, be your technological ally, and allow your company to work safely, and be responsible for reviewing periodically the security systems of your company.

Working Day Suite of Internalia Group, Shortlisted in the APPSTERS AWARDS, on the TOP BEST 4 APPS FOR ENTERPRISE IN EUROPE

Working Day Suite of Internalia Group, Shortlisted in the APPSTERS AWARDS, on the TOP BEST 4 APPS FOR ENTERPRISE IN EUROPE

Our Working Day Suite App have been shorlisted in the Appsters Awards in the category Best Enterprise app. These awards have been celebrated in the Appsworld London, on the 19th and 20th of October.

Best Enterprise App” Apps have been revolutionising the enterprise, improving office productivity and employee happiness. This award is for the app which makes a BYOD policy worthwhile, gives sales managers peace of mind and CEOs greater profit. Seoul

Federico Roviralta, UK Key Account Manager

The globally renowned Annual Appster Awards celebrates and recognises outstanding performance and innovation achieved by companies for the latest developments across the mobile app ecosystem.
The most prestigious award for the mobile and app industry – hosted at Apps World, it is your chance to celebrate yours and your team’s achievements with all of your peers watching.

The panel of judges is made up of the leaders, the ground-breakers and the top brass of the industry. We appoint carefully selected judges to create a board that are best placed to consider and evaluate the impact your latest ideas have on the industry.

Whether that be commercial, industrial or simply just a new and ground breaking idea or app, our judges, investors, selected partners and experts are there to offer their comments on what makes you stand out from the rest.

Thiago Monteiro, Head of Mobile, Treatwell
John, Director of Mobile, TUI Group
Jeremy Basset, Head of Unilver Foundry, Unilever
Carl Whalley, Software Development Manager, OTAMate Technology Ltd
David Low, Lead Developer, SkyScanner
Denise Parkinson, Global Entertainment Director, Telegraph Media Group
Peter Robertshaw – Marketing Director, cloudBuy
Nick Thomas, Practice Leader Digital Media, Ovum – TMT Intelligence

Apps World is Europe’s largest gathering of passionate Developers, Mobile and Marketing professionals.

The only event to focus on the end-to-end process of app conception. From idea, investment and start-up through to design, development and marketing. Thousands of mobile professionals will gather in London to celebrate the most forward-thinking coding techniques, ground-breaking technology and most innovative apps.
Further information:

Working Day  Suite REST API: Officially Open to Customers

Working Day Suite REST API: Officially Open to Customers

A new REST API with a dedicated customers site and support community launches today


A robust ecosystem of Mobile Workforce Management Apps to improve the field team productivity depends on customers’ ability to  to get the most out of the data obtained during the workday and incorporate them into their internal processes. This is why I’m excited to announce that we have released our new WDS RESTful API, available today. We developed this API in order to offer customers a modern, easy-to-use integration method that allows for more flexibility and scalability, and increases application performance.

The feedback on this API from our customers who are participating in our beta program has been enthusiastic, especially for the clear and complete documentation we’ve provided that makes it easy to work with this API. The beta participants have written custom integrations between Working Day Suite and other applications to do some really exciting things. So far, our customers have created integrations to get Tracker locations, Forms reports, Schedule Task for Planners and Get Orders details on-the-go.


Internalia Group uses for easy-to-use documentation of our WDS REST API
So how do you get started? Read on.

Do I have access to the WDS REST API?

If you have access to the Working Day Suite product you can get access to the WDS REST API. You do not need to download anything new. You can go to Configuration-Enable REST API and automatically will set up access for your account.

Are there any additional costs for using the REST API?

No. If you have a subscription to Working Day Suite you can access the REST API. It’s possible that in time we may institute rate limits. We’ll monitor usage and keep the community informed of any changes.



Where can I read more about the REST API?

The REST API is fully documented with features, end points and data types, and you can access this information on our WDS REST API Documentation site.

Is there a Internalia Group GitHub account where I can find examples of how other developers have utilized the Working Day Suite REST API?

There is! We have a repository specifically for developing with our WDS REST API at the Internalia Group Software GitHub account.

Who do I reach out to if I have questions?

Please use our WDS REST API at the Internalia Group Software GitHub site. (Registration is required, though the site is open to anyone.) There you can read feedback from the developers who built applications for the WDS REST APIThere you can read feedback from the developers who built applications for the WDS REST API, interact with the Internalia Group WDS product managers and engineers who developed the API, and post your own questions and feedback.

As excited as we are about this launch, we’re just getting started. We will continue to add functionality to this WDS REST API based on feedback from the customers community, and we hope your team will join us in building new and awesome things with Working Day Suite.

We’re curious: Do you have an idea for an integration with Working Day Suite that you’ve wanted to build? Tell us about it in the comments!



OPTIMIZE BATTERY CONSUME AND SAVE ENERGY, being responsible with the Environment: Lower consumption, lower battery usage, lower ecological impact.

Thanks to the implementation of intelligent algorithms, the application can identify the movement of the operator; stop reporting gps locations when he makes a long stop in one place. This feature optimizes battery and data consumption is reduced by up to 60% compared to other solutions.


More info

New Feature Working Day Suite: Heat Map highlights the areas of greatest activity

New Feature Working Day Suite: Heat Map highlights the areas of greatest activity

mapacalorIn recent weeks we have been recalling some characteristics of the Suite Working Day’s products. Today we want to inform you that a very new functionality is now available: Heatmap.

This feature allows you to record the points where there is more activity among your workforce. All these points concentrate the most activity of the field team. This feature is available for al the products of the Suite.

We are going to explain this with case studies in each app.

FORMS: it shows you the areas where more forms have been sent. The geographical locations where reps or sales team send more information.

Case study: for technical maintenance service company: you can identify at a glance what customer consumes more resources and has more demand for care to the company.

ORDERS: it shows the areas where most orders are shipped.

Case study: a company can identify at a glance which area or which client is the one that generates more business to the company or is more profitable, which customer handles more orders.

TRACKER: it shows areas where users (reps, field team, sales force) spend more time.

You can see quickly where the activity of each rep is concentrated, or where they spend more time.

Case study: a company can identify the areas more interesting to do directed marketing actions, on one hand to increase customers, and on the other hand to retain those already has.

PLANNER: the application displays the planned areas where reps have more activity. And the geographical areas where the company plans the activities to be performed.

Case study: the company can organize best the jobs of the field team, and improve the distribution of tasks, depend on the necessities. This feature helps companies to have a great global view on the map.


It shows the geographical areas where the company has more customers. From the profile of each client  you can add gps location with coordinates or address on Google.

The map shows the feature heat zone areas where more customers are concentrated taking as value the address of their profile.

Case study:  the company can have a quick overview of the areas where customers have more concentrated.


This new feature reflects the commitment we have with our customers and distributors to improve every day, adding features that allow us to lead the market Smart Business Apps increasing companies’ productivity and management field team work.



  • More than 30,000 users of the platform Working Day Suite can protect access to the platform with Latch, that protects digital services and online accounts.

Madrid. July 14, 2016

The aim of this implementation is to add an extra layer of security at the entrances to the Working Day Suite app, so that, an user can block access when not making any use of the application.


Internalia Group, the leader in developing mobile business applications company, has just added in its application “star” Working Day Suite, security tool Latch, of Eleven Paths to provide additional protection that allows you to lock in an easy and intuitive way, access tnewsletter_video_captureo the Panel Working Day Suite, when not in use.

This mobile application, which helps companies optimize the performance of the staff working outside the office, with gps tracking, sending mobile data, scheduling and order management, in real-time, offers from today the possibility to its users in Latin America, Africa, Dubai, Ireland, France and Spain “take the catch” their online accounts in order to reduce the risk of targeted attacks.


According to Francisco Orellana, CEO Internalia Group, “We understand that collaboration between companies, is the key to growth, for this reason, we have added an already developed and tested worldwide solution to incorporate Latch as an extra security level to our Apps, thereby providing added value security guaranteed by the Telefónica group. “


How does Latch in Working Day Suite?

Latch is a mobile service that allows you to add an extra level of security to the accounts and services online. It gives users the ability to block online service when not in use by the user. To be protected against potential threats of phishing, users only have to match up their account from the Latch Protected tab inserting the code generated from the Latch application on the mobile device.

If a member of Working Day Suite wants to know how to get paired with Latch and get a second authentication factor can download the user manual.


About Internalia Group

Internalia Group is a company developing mobile business applications designed to optimize the performance of staff working outside the office. Working Day Suite, tracking operators, commercial and dispatchers with customized forms, orders and scheduling in mobility, is its flagship application, which has more international sales, distributed in Latin America, South Africa, Dubai, Ireland , France and Spain through a network of partners which include operators as Telefonica.

More information:



About ElevenPaths

At Eleven Paths we believe in the idea of challenging the current state of security, an attribute that must always be present in technology. We’re always redefining the relationship between security and people, with the aim of creating innovative security products which can transform the concept of security, thus keeping us one step ahead of attackers, who are increasingly present in our digital life.

More information:



About Telefónica

Telefónica is one of the largest telecommunications companies in the world by market capitalization and number of customers with a comprehensive offering and quality of connectivity that is delivered over world class fixed, mobile and broadband networks. As a growing company it prides itself on providing a differential experience based both on its corporate values and a public position that defends customer interests.

The company has a significant presence in 21 countries and over 322 million accesses around the world. Telefónica has a strong presence in Spain, Europe and Latin America, where the company focuses an important part of its growth strategy.

Telefónica is a 100% listed company, with more than 1.5 million direct shareholders. Its share capital currently comprises 4,975,199,197 ordinary shares traded on the Spanish Stock Market and on those in London, New York, Lima, and Buenos Aires


Press release pdf here: NdP_ Internalia Group_ ElevenPaths__Global_12_07_2016_EN

Discover our most powerful Working Day Suite available for iPhone #loveforiphone

Discover our most powerful Working Day Suite available for iPhone #loveforiphone

You have already available on the Apple Store the last update of our Working Day Suite for IOS, with its four applications, Tracker, Forms, Planner and Orders. A whole range of solutions for the optimization of workforce management on the move in any company available natively on iPhone.

Discover a new user experience with our Working Day Suite in the soft-design Apple application. A technological combination that fits perfectly. You can not miss this novelty. Download it from your Apple Store now!

Thus, Internalia Group is positioned in the market with the guarantee that their applications are available to any native development platform: iPhone, Android and Windows Phone, available with full functionality.

Feel free. No limits. Mobile Workforce Management anywhere, from any device!


Field Team Management simplified

Field Team Management simplified

Managing field team is a cumbersome task. With the increase in smartphone usage organisation likes to leverage technology to increase their field teams productivity.

Introducing Working Day Suite, a world class mobile application crafted to address the need of field team, to enhance mobility and increase productivity.


Working Day Suite comprises of Tracker, Planner, Forms and Orders, the suite is a great solution for field workforce managers to get a visibility on their field workforce. Having visibility of each and every field workforce representatives helps the manager not only to manage the team but also to improve their performance and accomplish their task in an efficient and effective manner.

Working Day Suite is an excellent productivity tool for sales representatives, with the increase in traffic in Dar es Salaam, field workforce find it very challenging to visit customers. Organisations expects sales representatives to perform well and achieve their targets, a tool like working day suite can enhance mobility. There is no need for a sales representative to collect the datas and comeback to office and key in the information in CRM or email to their managers. Working Day Suite significantly cuts down the time sales representatives spend by filling out paperwork and end up doing administrative tasks instead of sales.

By using Working Day Suite informations are captured real time and the same has been communicated to the management instantaneously. This drastically reduces the decision making time and provides a great competitive advantage to the organisation.

Customer relationship is strengtned when sales people become more accountable for their work. Working Day Suite ensures accountability. The real time data and GPS location of filed sales force to managers keeps both of them in the same page, this enables to make quick decisions.

Need to know more, wondering whom to contact? Internalia’s Working Day Suite is in Tanzania. Talk to their African Partner Digital Waves Africa. Accountability Matters!



Smartphones began to appear not long ago, but it was 2007, which marked the turning point with the appearance of Iphone was when the concept of smartphone was established as we know it today, touchscreen , smooth navigation … definitely here to stay, and today we are nothing without them.

According to a recent study 8 out of 10 mobile phones sold are smartphones, and an average of 2 smartphones per employee,  one for corporative use and the other one for personal use.

For this reason, if your company hasn’t got any application yet, it means you have less competitive value, because you are missing this target that is visiting webs on their own smartphone. Most web pages visits are through mobile phones.

But let’s make some differences between marketing, commercial applications, to get new clients or to retain the existing ones, and apps for businesses, to help companies to improve their process management with people working outside the office.

Marketing applications:

They are target to customers, potential and existing ones. So that everyone can access your company in a simple way, adapted to mobile browsers, available in any operating system: either Android, Iphone, Windows Phone or Blackberry.

With an appropriate size with adequate resolution, and easy navigation, to go “to the point”.

Let’s say that most marketing apps are web pages adapted to mobile devices, however, some of them are developed natively, using the programming parameters of each mobile operating system. These have higher development and usually often more costly.

But what you should ask yourself when facing the design of a marketing application to improve sales and increase customer in your company is the message, what you really to transmit with the application to your market, and all you want to get .:

The menus you will have and the marketing campaign to make with this application:

  • Reinforce brand strategy?
  • How to promote an offer?
  • Selling your product catalog?
  • Would building an alternative sales channel?
  • Enhance communication with your customers?
  • A troubleshooting channel?
  • Having a suggestion box to improve the attention to customer?
  • A channel for the exchange of documentation?

Would your customers buy with this app?, Will your customers discounts by ordering with this application? Did you complete some reinforcement and promotion campaign through social networks? Will it be an application of a particular product of your company or about the company in general?

All these questions must be answered before developing a mobile application for your company. And very importantly, keep in mind that your business should have resources to attend this new demand. This new access channel to your company, can overwhelm you. Anticipate this change, so don’t get caught by surprise, and ultimately not succeed by poor attention.

And your company has a mobile application, do you plan to implement it?

Business applications:

movil-trabajoThese applications have other objectives. The main aim: improve company processes and improving management teams working on mobility.

Most companies have employees moving either the sales team or a technical team that performs maintenance activities to customers at home.

Managing this team becomes really difficult for a company, especially, to promote a flow of information flow and return, improve communication and collaborative work between the staff and the central office.

All this is made possible by installing business applications on smartphones this staff carries in his day. Thanks to these applications, this staff can report their work, send reports signed by the customer with the approval for sending such a bill, leaving trace of their trade route to the central office to optimize commercial visits, also to improve the end customer’s service.

They are intelligent data collection applications in mobility, mobile CRM, that allows a commercial track each customer wherever the sales staff are. GPS tracking applications to optimize trade routes. Application form submissions in mobility, sending digital signature, sending pictures about the works done.

The most important thing is that everything is stored, organized and classified so that it can be consulted at any time. All this information can be processed at any time for analysis and management.

Mobile business applications improve the organization, improve the management of mobile work teams, promote collaborative work and ultimately, improve processes, increase productivity and profits and encourage customer support.

What do you use in your company to manage your sales force or technical and customer tracking?

Have you thought exploit the potential of smartphones in your company, or just going to use them to make calls and send emails?

Internalia Group opens a new office in Ireland, it’s headquarters for its European expansion

Internalia Group opens a new office in Ireland, it’s headquarters for its European expansion

The company that is specialized in creating smart apps for business to help them with their workforce management on the move, has opened a new location in Dublin, Ireland, this new delegation will be the headquarters of the company to increase its partner network in Europe and being strategic location to attend local customers.
Internalia Group has a long trajectory at  Business Innovation Center, BIC Euronova in Malaga Technologic Park (Spain), that belongs to European BIC Network (EBN) as well as BIC Dublin that manages Guinnes Enterprise Center where the company has the office.
Thanks to this good relationship the company has had advicing and support for this important step. The company also started conversations almost two years ago with  Economic and Commercial Office in Dublin  (ICEX), through different commercial missions.
Internalia Group is a Spanish tech company focused on mobile workforce management apps that started it’s international career 7 years ago, and it distributes their apps in Latin America, South Africa and Middle East, thanks to a consolidated partnership network. Now it’s the moment for European companies.