The difference between communication and control

The difference between communication and control

One of the big questions we use to hear at Internalia, it’s about our best seller, Working Day Suite. Is it a tool to control the employees? Maybe the team is going to be against the application? Are they going to think that we mistrust them?

And the answer is, yes, it can happen. But it depends totally, one hundred percent, on the head office communication work.

Once you decide to get WDS is crucial that the managers explain to their employees how the application works and, above all, which the application main purpose is: exchange of information, better communication, efficient organization, etc.

When you are in the office and your whole staff is working in the office as well, you probably can have reliable information of your employees straight away, probably you can just go to your employee desk and ask how you are getting on.

However, when part of your staff or the vast majority is working abroad, it’s more complicated to get this kind of simple, but essential day by day information.

With WDS everything is easier, you can see in fact the routes they are taking, the calls they are doing, the forms they are sending, etc. But it is not about control, it is about getting accurate information.  Some of the common benefits for staff and management are:

  • It makes easier the collaborative work.
  • Centralization of information.
  • The employees can send proof of their work in a very simple way.
  • Everything is stored in the cloud for 365 days.
  • Working Day Suite has the 3R: reduce, recycle and reuse.

In short, Working Day Suite is a tool to make easier everybody’s working life.  Just talk to your employees about the common benefits. In no time they will be comfortable with the application (very intuitive and easy to use) and everyone will have a better working life!

What’s handier: traditional agendas or business applications?

What’s handier: traditional agendas or business applications?

When you are working, especially if you work on your own, to have an agenda is key to success. An agenda to mark your meetings, to make to do lists, to remind you important tasks, etc. Basically, to be organized and to have control of what are you doing in your day by day.

But nowadays we have an alternative to the classic agenda: the business applications. The main difference here is that you can share information and schedules with others: with your managers and colleagues. Basically, it makes everything easier.

The best example is our Working Day Suite. When a task is done you can send, in just one minute, a form through the application, you can have a shared calendar with your managers, so they can see all the meetings your attending, if you work with catalogue you can have the whole catalogue in your phone, so you have just to tick the new orders and the head office can see them immediately. And so on!

Basically it saves a lot of time. Think about the old way! Let’s say that you have an important meeting. First of all, you have to write it down in your agenda, second attend the meeting and finally you have to write an email to your boss informing about the meeting. With Working Day Suite is all much quicker and effective. You don’t lose information (everything is on the cloud) and your head office is well informed of what you are doing in your day by day.

Anyway, we understand that sometimes to write in paper helps. Specially to fix goals in your head. Our advice to use a combination. You can write down your tasks in your traditional agenda, but at the same time you can share the important stuff with the head office through the application.

The main characteristic of Working Day Suite is the flexibility, so just look for the way that suits you better. And enjoy your working day!!!

How the business applications can reduce work related stress

How the business applications can reduce work related stress

Almost everybody suffer work-related stress at some point in their working lives.  To be specific, 6 out of 10 employees suffer this long term discomfort. The psychologist Ana Hervada explains that we can prevent this kind of stress with a “correct team management and a proper organization”.

In general, the employees spend more and more hours in the office and they have more tasks to be carried out. This psychologist points that the working hours shouldn’t be that long. To work more hours doesn’t mean to be more productive at all. In fact, the result is normally the opposite!

Another key factor is that the leader should build an atmosphere of trust and motivation, making clear the tasks to be accomplished. The organization has to make sure as well that the requirements and resources are compatible. Therefore, especially when we have remote workers, we should have the tools to organize, communicate and motivate. That’s why we developed Working Day Suite, in response of these basic company’s needs. Thanks to this software built for Internalia Group, the companies can reduce working unnecessary hours because all the information is reported in real time to the head office.

Thanks to WDS is no necessary anymore to wait that the remote workers come back to the head office in order to report their work. The supervisor can double check anytime during the day if they are accomplishing the tasks and, above all, the workers can double check anytime the work planning and be informed of the last minute changes.

In short, thanks to this app, the workers can have access to task planning, can send report of their work in real time and it’s no necessary anymore to spend extra hours reporting their own work.  Consequently, the team is more relaxed and satisfied.

In terms of the supervisor, with Working Day Suite, he/she can make sure of the quantity of work assigned to each employee, if the tasks are being accomplished in time, in order to avoid deviations and to know exactly how much time has to be spent in each task. In the same way, the supervisor has to work less hours and he/she can send to their managers the reports, pictures and graphics they got during the day.

When we talk about teleworking, we have to understand that technology is the key factor to organize, communicate and motivate and, above all, for having a happy, efficient and focused team!

If you have an enterprise with remote workers, try to remember that they are the key to success. Take care of them and try to avoid unnecessary long term stress!

Three tips to manage your remote workers

Three tips to manage your remote workers

It is not always easy to transmit information and enthusiasm to your team in the office. Even more difficult when we talk about teleworking!

It’s not easy, but it’s not impossible either. If you have interest in having better and more productive relationships with your remote workers, there is always a way. Here we propose 3 very simple steps for a better long distance communication:

  • Specific tasks. The tasks should be clear and specific for everyone: for the people in the office and for the people outside the office. It is proved that employees prefer to work with very specific tasks. If our message is not very clear, they get lost and frustrated. Just try to synthesize and make sure that your employee got the message by asking. Feedback should be in your day by day.
  • Universal tools. Everyone should have the same access to information, tools and resources. Communication is key here and technology (in the case of teleworking) is our best friend. The field team management applications are the perfect channel of communication and data storage in this way of working. Just be careful when you choose the application. It has to be very easy to use and intuitive. Otherwise it would complicate the day of your team and it would generate more rejection than acceptance.
  • Flexibility: understand that the schedules should be flexible and focus in the results. It is proved that productivity changes the whole time. One day we solved an incredible amount of work and other days we are not able of accomplish one single task. Be flexible with your team and with yourself in order to get better results! Flexibility is also key if you are looking for creativity. How many times did you find the answer to one question in your ten minutes break, in a walk, in the shower, in the morning after a good sleep? Allow your brain (and your team brain) to rest and your creativity will find the answers.
How business applications can solve communication issues

How business applications can solve communication issues

Managers must deal with issues and conflicts day by day. It´s no place to hide. If something happens the manager has to deal with it!

It’s nothing bad about conflict, if you are good listener, you have empathy and some creativity: it´s nothing to fear. Having said that, in a daily basis can be exhausting. If we can reduce the number of conflicts per day, better! Here is where technology can help.

Normally when we have an argument in personal or professional life is about something subjective. It is about opinion and points of view.

If we have reliable data, it’s easier to clarify issues. With reliable data is no much to talk about, just about what we can improve or try to solve in a different way.

The field team management applications are very helpful for managers, but are even more helpful for employees because they can send proof anytime of the job done, the issues they had during the day, etc. It works in both directions: top to bottom  and bottom to top!

A good example of all this is how Working Day Suite works in the fincas in Nicaragua! In this video we can see how WDS works for Eco Planet Bamboo.

Diving into the tech element: four amazing days in Barcelona!

Diving into the tech element: four amazing days in Barcelona!

There is no need to explain what the Mobile World Congress is. Everyone in the industry knows that is the event of the year.

Internalia Group had to be there! We always have a place in this event for several years. This year we were located in the Telefonica partner’s corner at the 4YFN, which is part of the Mobile World Congress. As they explain in their website: 4 Years from Now (4YFN) is the start-up business platform of Mobile World Congress Barcelona that enables start-ups, investors and corporations to connect and launch new ventures together.

It was a great pleasure to be there on behalf of my company. I had the opportunity of talking to dozens of people who were interested in speaking to Internalia: potential clients, potential partners and people in the mobile/technology sector. I do believe that this kind of events are an amazing opportunity to grow in a professional and personal way!

I have to highlight the good vibrations in the whole event. We were all working there, but we were enjoying at the same time.

We really hope to be there next year as well! Counting down the days!

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February events and networking from Dublin to Barcelona

February events and networking from Dublin to Barcelona

I can’t complain about this month. It is full of interesting events for Internalia Group Ireland.

Last week, I was in the Dublin Tech Summit.  And to be honest, I was impressed about everything: the quantity and quality of the talks and workshops, the organisation, the positive energy in the environment, the willingness of people to meet, talk and share knowledge!

It’s probably this last point which I most enjoy in this kind of events: the networking experience. Face to face communication is still the king in business. I know that it can sound contradictory to talk about face to face in an event about technology, but I truly believe that technology has to help us to communicate, but never replace real world conversation.

In a networking space like the one in the Dublin Tech Summit ground floor you can find anything: your potential customers or partners, your competitors, business related to your area or business that are not related to your area, but that can amaze you or inspire you. Maybe you find the key person you are looking for, maybe just a good chat.

But the experience of being free of talking, meeting and discovering other people and companies is not comparable to being isolated in your desk!

That’s why I’m counting the days to fly to Barcelona and participate in the 4YFN at Mobile World Congress.

There I’ll be in good company, I’ll be in the Telefonica´s corner and I hope to talk to hundreds of people during four days: the 27th February to the 2nd March.

See you in Barcelona! 🙂

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Internalia Group Ireland supporting the role of women in science and technology

Internalia Group Ireland supporting the role of women in science and technology

It is a fact that women have a very small presence in the technology sector. In Ireland, the proportion of women employed in science, research, engineering and technology is less than 25 per cent, according to the Central Statistics Office. The percentage of those who reach the top – founders, chief executives and chief technology officers – is even lower.

The problem starts in the education system. For some reason girls seem to be less interested in science options than boys. No just in Ireland, in every single country.

Is it culture or is it nature? Recent studies affirm that in this type of matters is all about culture. It all starts when we are very small creatures, when we have just one year or even just a few months. It’s all about roles. As a small children, we observe our parents behaving in their roles: daddy is in charge of fixing everything in the house, mummy is in charge of cooking, daddy speaks about technical staff with his friends, and mummy speaks about feelings and relations with her friends…

Then we grow up and we go to secondary school and we have plenty of roles and stereotypes. The stereotype of IT student is very clear: young white male, with poor social skills and of course plastic frames. Needless to say that this stereotypes are very powerful during the adolescence.

When some brave women decide to study technology, achieve to get a job in the sector and develop a career on it, they find out that they are a very small minority.

We think that is important to combat gender stereotypes and impulse the insertion of women in the sector.

In fact, we are going to participate the Dublin Tech Summit this year which is trying to impulse the presence of women: the tickets for women are 50 % off!!!

We really hope to share knowledge and new ideas in this big event and meet a lot of awesome tech women!

Does technology improve communication?

Does technology improve communication?

It is a fact that thanks to the Smartphones, WhatsApp, Facebook, LinkedIn, Tinder, Skype and a very long etcetera our way to communicate with others is quite different.

The dilemma is quite clear. Are this applications helping us in our personal and professional relationships or the opposite?

In the personal life, they can help a lot for example in situations of long distance friendships or relationships, for example by using Skype, which is quite similar to communicate face to face, not totally the same, though. The social networks can help as well to recover old friendships from our school or keep in touch with people who is abroad in other city or country.

The problem arises when the necessity of being on line interrupts our face to face communication. Almost everyone has experienced the feeling of being talking to a friend and none being listened because the friend is checking something on his/her phone. That´s the sort of thing we should try to avoid, basically because it can really damage the quality of relations we have in real life: with our friends, family and colleagues.

About the use of technology at work. It is proved that the use of internal chats and Smart Business Applications in order to make the communication more fluent and effective is key for any kind of business. However, we have the same issue. There is a good and bad use of technology at work. It can be a magnificent channel of communication, but it can’t be a total substitute of face to face communication.

If you have employees working outside the office, on the road, is good to organize meetings with them time to time. If you have staff working abroad, in other country or even other continent, is key to use Skype time to time for having at least some face to face communication.

At Internalia Group Ireland we believe in both forms of communication: through technology and face to face. And how they can work together to make our lives and relationships more successful! 🙂

Internalia Group at the TIC Forum 2017 in El Salvador

Internalia Group at the TIC Forum 2017 in El Salvador

The TIC Forum has begun in El Salvador. Our colleague Maria Jose Gonzalez Lopez was there introducing Working Day Suite. She was giving a talk about how our applications work for any kind of companies around the world thanks to their flexibility, innovation and security.

Basically, explaining how a company can have greater control and information of what´s going on outside the office, improving internal communication and saving time, all thanks to our Working Day Suite.

The talk was a complete success. Once Maria Jose finished up her talk, she had to answer many questions of potential partners and clients.

Thanks to our Telefonica Business Solutions colleagues for being there with us!